My first impression upon arriving was one of pleasant surprise as the hotel looked even better than it did in the pictures and check-in was dealt with promptly by polite & friendly staff who were only too happy to answer my questions about the recent refurbishment that the hotel had undertaken and some of the local facilities and amenities. There was a small wait but there is a large amount of rooms in this hotel and I was not in a rush anyway.
There are some wonderful facilities at this hotel and there is a wonderful restaurant, The Caxton grill, that is home to some beautiful steaks and fish dishes just a few minutes walk from the hotel rooms. It is possible to book this restaurant online and I ended up booking for four of us to dine together and we had a wonderful evening sampling some of the revolutionary dishes that are cooked here and there were even a few special offers on a combination of dishes and drinks meaning that we managed to save ourselves some money while trying something new.
The Tower Bridge over Thames River during my visit last October 2008.
The best part about my stay at St. Ermins Hotel was definitely the hotel room itself. I booked a Superior Queen which was one of the cheapest rooms available at the time of booking and I was blown away with the quality and luxurious feel to my room. Fluffy bathrobes were waiting to greet me when I arrived in to my room and the opulent bathroom had complimentary toiletries which is something that I adore about staying in a hotel for the night. I was able to use my laptop while in my room with wireless internet and on the night when I decided that I did not want to go out for dinner I was able to order some room service and have it delivered piping hot to my room.
I must say that I loved my stay at St. Ermins Hotel. I found the staff to be polite, friendly and helpful and the hotel looks modern, fresh and clean since having its refurbishment. I was pleased with the price that I paid considering the general cost of Westminster hotels of and I was able to meet up with friends and family and take in lots of sights without spending half my day negotiating tubes and buses across London.